Privacy policy

1. Cookie policy valid from 21.05.2018

This policy refers to cookies and web pages operated by SC EXET TOUR SRL. registered office in Vidra, Vrancea County, Romania, which will be hereinafter referred to as "NaviTruck", "we", "our".

2. What is a cookie?
A cookie is a small text file, generally consisting of identifiers, website names, letters and numbers, which the user, when browsing the web page through a web browser (e.g. Internet Explorer, Chrome, etc.), can allow or not to be installed by storing it on the computer, mobile terminal or other equipment used by him. The cookie file is “passive” (it does not contain software programs, viruses or spyware and cannot access information on the user's hard drive).

3. What are cookies used for?
These files make it possible to recognize the user's terminal and present him with content adapted to his preferences. Cookies ensure the user a pleasant browsing experience and support our efforts to provide user-friendly services, such as: online privacy preferences, shopping cart or relevant advertising. Cookies are used in the preparation of anonymous aggregate statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content.

4. What types of cookies do we use?
We use two types of cookies:

  • session - temporary files that remain on the user's terminal until the browsing session is closed or the application (web browser) is closed
  • persistent - files that remain on the user's terminal for a period defined by the parameters of that cookie or until they are manually deleted by the user.

5. How are cookies used by this site?
A visit to this site may place the following types of cookies:

  • Site performance cookies;
  • Visitor analysis cookies;
  • Registration cookies;
  • Advertising cookies;
  • Advertising provider cookies.

Examples of the usefulness of cookies (which do not require user authentication through an account):

  • Content and services tailored to user preferences – product and service categories.
  • Offers tailored to users' interests;
  • Retention of authentication details (username and password);
  • Retention of child protection filters regarding Internet content (family mode options, safe search functions);
  • Ad frequency limitation – limiting the number of times an ad is displayed to a specific user on a site;
  • Providing relevant advertising to the user;
  • Measurement, optimization and analytics features – such as confirming a certain level of traffic on a website, what type of content is viewed and how a user reaches a website (e.g. via search engines, directly, from other websites, etc.). Websites perform this analysis of their usage in order to improve their content for the benefit of the user.

Cookies that, from a technical point of view, are not required to be stored on the user's terminal, will only be used if the user expresses their express and unequivocal consent in relation to them, by checking the categories presented.

The user can withdraw their consent at any time by changing the settings of the browser used. Details on changing browser settings can be found on the websites of browser developers, in the "Settings" section, presented below:

6. What data do cookies contain?

In most cases, cookies do not directly identify Internet users, but the terminal from which they accessed certain web pages. This data is encrypted in a way that does not allow unauthorized access by third parties.

7. Retention and deletion of cookies

In general, an application used to access web pages allows cookies to be saved on the user's terminal by default. These settings can be modified by the user so that the automatic management of cookies is blocked by the web browser or the user is informed each time cookies are sent to his terminal.

8. Updates to the cookie policy

NaviTruck may update this cookie policy to reflect changes to the various cookies used for operational, legal or regulatory purposes. Please read the cookie policy regularly to ensure that you are properly informed about how we use cookies. The date of this policy is updated in the header of this section.

9. Useful links

If you would like to learn more about cookies and what they are used for, we recommend the following links:
Microsoft Cookies guide
All About Cookies

http://www.youronlinechoices.com/ro/

Personal data privacy policy (GDPR)


What data can be collected and for what purpose?

  • First and last name - for registering orders, preparing invoices and warranty cards
  • Home or correspondence address - for registering orders, preparing the tax invoice, registering the shipping destination
  • Series and ID number - for invoice preparation, third-party payment services: card payment processors or financial institutions that the customer opts for in the case of installment payments
  • Email address - is the primary contact with online customers. It is used for direct correspondence, newsletter (if opt-in), warranty or post-warranty services, special promotions and contests in which the customer has expressly registered.
  • Phone number - direct contact for order registration and delivery
  • Date of birth - for offering special promotions (optional).

When is this data collected?

  • Login to the navitruck.ro website
  • Filling in data when creating a user
  • Filling in billing information when placing orders
  • Filling out the contact form
  • Newsletter subscription
  • Periodically in registration forms for various competitions

For what purpose will this data be used?

Your personal data will be used exclusively for the following purposes:

  • Making it easier to log in to our site to facilitate personalized navigation
  • Placing orders and preparing tax and warranty documents
  • Newsletter - to send newsletters we use an external third-party service - Mailchimp. You can read more information about the management of personal data of this service here: https://mailchimp.com/legal/privacy/
  • Special promotions - personalized birthday offer.

Legal basis

We do not collect sensitive personal data (data about ethnicity, religion, political affiliation, etc.), which would in any way influence the fundamental rights and freedoms of the person.

Personal data are kept for a maximum of 5 years in the physical archive according to Order No. 2634/2015 of November 5, 2015 issued by the MINISTRY OF PUBLIC FINANCE.

For any complaints or complaints regarding the management of personal data, you can contact navitruck.ro@gmail.com.

Your rights

  • According to article 15, you have the right to access data to obtain information regarding:
    • purpose of collection
    • the categories of data concerned
    • the categories of personnel to whom these data are entrusted
    • the existence of the right to delete/rectify data
    • the existence of the right to withdraw consent to processing
    • the existence of the right to complain to the authority
    • the existence of the right to find out the source of personal data, in case the data was not obtained from the subject
    • automated data processing mode
  • According to Article 16: right to rectification of data
  • According to Article 17: the right to erasure of data
  • According to Article 18: the right to restriction of processing of personal data
  • According to Article 20: right to data portability
  • According to Article 21: the right to object
  • According to article 22: the right to object to automated processing for automated profiling where the subject has not explicitly expressed consent to this.